• No silicones!
  • No animal experiments!
  • Vegan!
  • No sulfates!
  • o parabens!

Right of withdrawal

Right of Withdrawal

(Consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity.)

Right of withdrawal
Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day

on which you or a third party named by you who is not the carrier took possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or are delivered uniformly, or
on which you or a third party named by you who is not the carrier took possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately, or
on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in several partial shipments or pieces, or
on which you or a third party named by you who is not the carrier took possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a fixed period of time.

In order to exercise your right of withdrawal, you must contact us (Roland Markus e.U., Aigen 20, 4911 Tumeltsham, Austria, telephone number: 069910107007, email address: info@timelessbeautysecrets.at) by means of a clear statement (e.g. a letter sent by post, e-mail) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We can refuse the refund until we have received the goods back.

The goods must be in their original packaging and sealed.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to an inspection of the quality,

Properties and functionality of the goods are not due to the necessary handling of them.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)
– At
Roland Markus e.U., Aigen 20, 4911 Tumeltsham, Austria, telephone number: 069910107007, email address: info@timelessbeautysecrets.at
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for paper notification)
– Date
___________(*) Strike out what is not applicable.

 

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